Troubleshooting Your Machine

Here are some tips and tricks to help you succeed

Scenario 1

If your machine lights up and beeps when it is first plugged in, then does nothing.

This is normal. The machines have an “eye” that must “see” something is inside of them before they will begin to heat up! Try sticking a book inside the machine and see if the light turns back on and if the machine begins to heat up. If not, please move to step 2 below.

Scenario 2

If your machine does not light up or beep when it is first plugged in. Check the plug in the back of the machine. Is the cord seated firmly inside the slot? Be sure to check the outlet and plug in a different piece of equipment that you know for certain is functioning properly (a digital clock or radios are great for this test). If the new piece of equipment works in the same outlet, please call us for additional troubleshooting of your machine.


Call us at (800) 881-1521 for more assistance. Or fill out our contact form.